Get help if you are hiding your pregnancy 

When you call Holdepunkt or chat with our counsellors, you do not have to give your name or civil registration (CPR) number.   

No one else can hear or monitor what you and the counsellor are talking about.   

Be aware that your phone number will be visible to the consultant during the conversation, unless you block it yourself. You have the option to either block your number permanently, so you always call from a blocked number with no caller ID, or just for one single call.  Follow the instructions here. 

The counselling you get from Holdepunkt is free and the counsellors can guide you to other places where you can also get help with your pregnancy.   

The counselling you receive is independent. The goal is for you to find the best solution for your particular situation.   

Holdepunkt’s counsellors are employed by Mødrehjælpen and subject to a duty of confidentiality.   

The information you provide will be treated confidentially. This means that any information about you and your family will not be disclosed to anyone outside Mødrehjælpen.  

Read more about how personal data is processed in Mødrehjælpen’s privacy policy.  

Like anyone else providing counselling, the counsellors at Holdepunkt have a duty to report. This means that we must inform the municipality if we are concerned about your well-being or that of your child. The counsellors will always strive to make the report together with you, and based on your needs. A report will not be made without the counsellor talking to you about it first, and we cannot demand that you reveal your identity.   

You can read about what a report entails in this article on Holdepunkt (the article is in danish). 

Your phone number will be visible to the consultant during the conversation, unless you block it yourself. You have the option to either block your number permanently, so you always call from a blocked number with no caller ID, or just for one single call.   

Follow the instructions below: 

How to block your number from being shown for a single call    

• Mobile phone: Enter #31# before the phone number  
• Landline: Enter *31* before the phone number  

How to permanently block your number and caller ID from your mobile phone  

• iPhone: Open “Settings” – press “Phone” – press “Show My Caller ID” and turn it off.  
• Android: Open “Settings” – press “Call” – then “Additional settings” and “Caller ID”. Here, press “Show My Caller ID” and select “Hide number.” 

Remember to delete the number from your list of calls too    

If you accept cookies, your computer and your phone store traces of the pages you visit on the Internet.   

For example, if you use a shared computer at home or if someone else in the home checks your mobile phone, they will therefore be able to see that you visited e.g. skjultgravid.dk or Holdepunkt’s counselling. It is therefore important that you delete your history.   

Here is what you can do to avoid this:  

Use a private browser 

A browser is the program that you use to access the Internet. For example Internet Explorer, Safari, Firefox or Chrome. If you open a private – in some places called incognito – window, it will not save any traces after your next visit. Find links to how to do this in different browsers:  

• Chrome
• Firefox
• Safari
• Internet Explorer

 Delete your history 

You can choose whether you want to delete all or just some of your traces. Find the internet browser you are using below, and follow the instructions:  

• Chrome
• Firefox
• Safari
• Internet Explorer

Also remember to clear your cookies. In some browsers they are removed automatically when you delete the browser history, while in others you must specifically choose to delete cookies as well.  

Opening hours for telephone counselling 

The phones have the following opening hours: 

• Monday: 09.00–14.00
• Tuesday: 09.00–16.00
• Wednesday: 9.00-11.30 and 12.30–15.00
• Thursday: 9.00–16.30 
• Friday: 09.00–11.30 

We are closed on all public holidays and we may be forced to change our opening hours in special cases.

Be aware that if you are in a queue for the hotline close to our closing hour, we cannot guarantee that you will get through in time. This is because Holdepunkt’s phone system shuts down as soon as the opening hours end. If you are disconnected while in the queue, we sincerely hope that you will call us as soon as the hotline is open again.  You can also send us an email – read more here. 

If you are finding it hard to get through on both phone and chat, or if the hotline is closed, you can send an email to skjultgravid@moedrehjaelpen.dk. We know that it is important and crucial for you to get help quickly. We will therefore contact you as soon as possible during our opening hours. Please note that we are closed on weekends and public holidays. 

You are very welcome to describe your problem in the email, but you may also just state that the matter concerns an enquiry with skjultgravid.dk.

Unfortunately, we cannot offer counselling via email. But if you have sent us your phone number, we will try to call you twice. We will call you from a blocked caller ID.  We treat your informations confidentially.

If you are in danger, are experiencing bad complications associated with your pregnancy, or are in labour, call the emergency number on 112, and you will receive emergency help for your situation.